Call us on 01133 20 30 40 between 9am and 5pm Monday to Friday or use the form below.
Please direct all support queries through our support system
or consult our FAQs. Colocated clients please use
the contact number provided on your Service Level Agreement. Out of hours emergency support
is available on 0906 960 5632 charged at £1 per minute which should only be used for
reporting urgent server problems and not for routine support enquiries for support contract holders (note - cli withheld calls will not be answered -we must log cli). Issues relating to single sites should be reported via the support system and cannot be dealt with until a support ticket is raised.
All other enquiries
All other enquiries should be sent via the form below or or to our PO Box address.
We will acknowledge all points of contact upon receipt within 1 business day.