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 Frequently Asked Questions




FAQ category: Email

Help! My email has been hijacked!

Please bear in mind, that anyone can fake the "From" address of an email. This is a technique that spammers widely use when sending out unsolicited email. Since not all the addresses will be valid, you might receive numerous delivery failure reports, even though you never sent the email in the first place.

If you experience the above symptoms, unfortunately, there isn't much you can do.

Please see our FAQ on how you might reduce the amounts of SPAM that you're getting: http://a-q.co.uk/faq.php?faq_id=36

We also encourage that you use and regularly update your anti-virus and firewall software.


More help available from technicians via our online support system.

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