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 Frequently Asked Questions




FAQ category: Email

How can I create email addresses (aliases) @mydomain?

You can create email addresses @youdomain by adding aliases.


  1. Log in to http://www.aql.com/services/hosting/ using your account username and password
  2. Click on Email management
  3. Click on Add an email alias
  4. Type an alias - it is the part of email address before the @yourdomain, for instance info.
  5. Choose a user from the Local user list: e.g. 012345 or “yourdomain”. This will ensure that info@yourdomain goes to POP3 user 012345 or to POP3 user “yourdomain”.
  6. Click "Submit"

If you wish to forward your emails:

  1. Click on Add an email alias
  2. Type an alias
  3. Leave "Remote Destination" in the "Local user" field
  4. Enter the new destination in the "Remote Destination" e.g. info@hotmail.com
  5. Click "Submit"


Check that the redirect was correctly added in “email management”.



More help available from technicians via our online support system.

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