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 Frequently Asked Questions




FAQ category: Email

Setting up identity in aql webmail.aql.com (solution to error 65)

To log onto aql webmail - goto :

http://webmail.aql.com

Then, go to "options" and then "personal information".

Then, choose "default identity" in the dropdown identity box.

Enter your full name, your "from" email address and any other details you wish to add.

This will then ensure your mail goes out as "you@youremailaddress.co.uk".

It is best to untick "Save sent mail" at the bottom of the screen as this will prevent your inbox from filling up quickly.

Configuring your identity should solve error 65, which may arise when identity is not configured.


More help available from technicians via our online support system.

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