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 Frequently Asked Questions

FAQ category: Domain Registration

How do i transfer a .com/net/org away?

Once we have received your transfer request from the (aq) domain transfers page, we will open a support ticket on your account. Your domain will be unlocked and we will generate an auth-id for the transfer.

You must then ask your new registrar to initiate the transfer and provide them with the auth-id.

An email is then sent asking you to confirm the transfer. This is sent to both the admin and owner email address shown in the whois. Please ensure you have access to this email address otherwise the transfer will fail.

Once you have read the email and followed the instructions, your transfer will complete.

More help available from technicians via our online support system.

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