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 Frequently Asked Questions




FAQ category: Domain Registration

Domain Registration : How do I renew my Domain Name registration?

Provided you keep us up to date with your contact details, we will email you a renewal invoice up to 3 months before your name is due for renewal.

This allows plenty of time for you to ensure payment of the invoice so we can renew your domain name in good time. If you change email address then you must ensure you update the contact details in your customer account so we can contact you - it is your responsibility to ensure payment is made for your domain renewal in good time.

If a domain name lapses there is no guarantee that you will be able to re-register it, and you may be liable for extra charges should you wish to do so.

More help available from technicians via our online support system.

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