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 Frequently Asked Questions




FAQ category: Web Hosting

How can I upload files to my webspace?

A quick and simple way to connect to your server is by using an FTP client. FTP stands for File Transfer Protocol, and there are many free software packages available for download for personal use.

Ipswitch produce WS-FTP which is an easy to use FTP package.

The details you will need to connect to your server by FTP are:

host name: the domain name for your webspace
username: your webspace username
password: your webspace password

You should also ensure that "Passive Transfers" are enabled and that you are putting files for your site in the folder "/web/".

More help available from technicians via our online support system.

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